A booking will be held as per the dates and rate specified at the date of booking. To confirm and secure a booking, payment of the total booking cost will be required. Variations to this may apply at Property Management’s absolute discretion.

Full payment is required at time of booking, unless an alternative payment method and/or arrangement has been agreed upon. Payment can be made by Visa, Mastercard, Eftpos or Cash.

The details of a valid credit or debit card will be required for security upon check-in.

Each of the Cabins and has its own sealed parking area. The Two Bedroom Cabin has space for two cars.

This booking is for a self-contained stay. Daily housekeeping service and cooked meals are not included in this tariff. Breakfast parcels will be provided in each cabin. Please select breakfast parcel/s via email or phone at least 24 hours prior to arrival.

Normal check-in is from 2pm and check-out by 10am. Early check-in and/or late check-out can be requested and we will do our utmost to accommodate your request (subject to availability and housekeeping requirements).

There is a strict non-smoking policy in all of Quaffers Cabins. Whilst smoking on the decks is permitted, If the accommodation is contaminated by smoke from a guest (including a guest’s visitor) smoking in or near the building, the costs incurred from necessary carpet cleaning and laundering of all soft furnishings will be deducted or charged as per the payment details that were provided at time of confirmation or check-in.

Guests will be responsible for any further costs or charges incurred by them during their stay. Such costs will be charged on the date of check-out, or as the circumstances require. Unless advised of an alternative method of payment by the guest on the date of check-out, the further costs will be charged in accordance with the payment details provided at the time of confirmation or check-in. For a group booking, the guest registered on the account as the Lead Guest will be personally liable for any costs or further charges incurred by any guest (including any company or association) of the group booking and such costs or charges will be charged in accordance with the payment details provided by the Lead Guest at the time of confirmation or check-in.

The further costs or charges that a booking will be subject to, and which a guest (or Lead Guest, as the case may be) may incur during their stay includes, but is not limited to:

i) Damage to Cabins and Property Or Stolen Items: The cost of replacing any stolen items or rectifying damage which has been caused by the deliberate, negligent or reckless acts of guests (or of their visitors). In order to minimise the risk of further consequential damage and to allow staff the opportunity to rectify the damage as soon as possible, we appreciate if guests could advise staff as soon as they become aware of any damage caused

ii) Excess Cleaning: In the event a guest or guests leave the accommodation in a state that requires more than the standard cleaning service for the end of a stay, an excess cleaning surcharge will be incurred and charged to the guest in accordance with the payment details provided at the time of confirmation or check-in, or as otherwise agreed. The applicable charge will represent the cost of the excess cleaning required and will be communicated to the guest at the time of charge.

Cancellations will be accepted, provided the cancellation is received no less than 14 days prior to the original booking date. No alterations or changes made less than 14 days prior to arrival date of original booking will be accepted and All payments are non-refundable, however, bookings are transferable within a 12 month period, provided that the alteration is made no less than 14 days prior to arrival date of original booking. No alterations or changes made less than 14 days prior to arrival date of original booking will be accepted.

Please note: We highly recommend purchasing travel insurance for unforeseen events (illness, accident, bereavement).

Strictly No Pets: We are located in a rural area with lots of native animals. Although we love our family pets, for the quiet peace and enjoyment of all current and future guests and our neighbouring properties, we have a strict no-pet policy (assistance dogs excepted in Disability Access Cabin only).